Hardware Recommendations

Looking for our recommendations for a new machine or just checking to see if you can run our software? This list will give you all the data you need!

Differences between a laptop and a desktop are important as laptop components tend to be lower power and thus need a higher spec to achieve similar results.

Desktop Computer

Operating System
(OS)
Windows 8.1 Minimum
Windows 10 Pro Recommended
Processor
(CPU)
Intel i5 Dual-Core Minimum
i7 Recommended
Memory
(RAM)
8GB Minimum
16GB Recommended
Storage
250GB SSD Minimum
500GB SSD + 1TB HDD Recommended
Graphics Card
(GPU)
Nvidia 1080/1070/1060/1050
980/970/960/950
880/870/860/850
780/770/760/750
680/670/660

Laptop Computer

Operating System
(OS)
Windows 8.1 Minimum
Windows 10 Pro Recommended
Processor
(CPU)
Intel i7 Dual-Core Minimum
i7 Quad-Core Recommended
Memory
(RAM)
8GB Minimum
16GB Recommended
Storage
250GB SSD Minimum
500GB SSD + 1TB HDD Recommended
Graphics Card
(GPU)
Nvidia 1080/1070/1060/1050
980m/970m/880m/780m

Operating system:
Our software is Windows only, while it may run on Windows Vista or 7, we currently support Windows 8.1 and up.

Processor:
Faster is better, laptop i5 processors and below are much slower than their i7 counterparts and for optimal performance and better long term support, i7 processors are ideal.

Memory:
Windows 10 requires 2GB alone, and in our experience, struggles with 4GB. 8GB will help your operating system and software have the memory they need.

Storage:
A 250GB SSD (Solid State Drive) will provide for a fast computer, as well as ease in recording EEG data in real-time with no worries about hiccups. A 500GB SSD + 1TB HDD (Hard Disk Drive) provides for plenty of space for 100+ active patient records (on the SSD) and storage (on the HDD) for inactive patient records, videos, and music for training.

Graphics Card:
For EEG, visual feedback, and multiple monitors, you need a more powerful graphics card to prevent any slowdown in responsiveness, for neurostimulation only, the graphics card is not as vital

Machines Below Minimum Specifications:
If you have a machine and it does not meet our minimum specs, you can install our software and try it out, it may work, but our support for machines below our minimum spec is limited, and if you run into issues on a machine that does not meet our minimums, it is highly possible that we will not be able to help.


Known compatibility issues:
– Laptops will most likely experience a slowdown when not plugged in to power, especially when running EEG. The system disables the main GPU when on battery to save power.
Known fix: connect laptop to charger

– August 2016 – HP Envy Desktop USB controller may cause crashing with the CANBus adapter connected when the machine goes to sleep.
Known fix: add USB card (pci express expansion card) and connect CANBus through USB card.