Shipping Policy

GOODS WITHIN THE U.S.A. – All goods posted within the U.S.A. are delivered to you via Federal Express 2-Day Air, unless otherwise specified.

All goods are SECURELY packaged to minimize the risk of damage. Any damage that does occur is the responsibility of Federal Express, and you can contact Federal Express for satisfaction concerning the cost involved.

GOODS SHIPPED INTERNATIONALLY – In 2004, the European Parliament passed the Restriction of the Use of Certain Hazardous Substances (RoHS) directive to “protect human health and the environment by restricting the use of certain hazardous substances in new equipment” and to complement the Waste Electrical and Electronic Equipment (WEEE) regulations. This Directive bans the placing on the EU market of new electrical and electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants.

NeuroField X1000 is completely RoHS compliant and therefore can be sold both nationally and overseas to (EU) European Union customers.